Vecta on Web-based Services

Vecta Consulting

Vecta on Web-based Services

I recently had the pleasure of attending an event that explored some of the opportunities and challenges involved in a world in which web-based services become intrinsic to almost everything we will do.

That event, hosted by SAP and attended by a number of leading experts from a number of well-known traditional and new wave businesses, progressively looked at:

Moving beyond software as a service, so infrastructure, even aspects of identity, might be offered as services over the, increasingly mobile, web.
Where the "killer apps" might emerge in this new world
The role, if any, to be played by the semantic web in allowing automated service discovery to facilitate new mash-ups etc

There are numerous challenges, of course, but if the complaints logs in any number of contact centres are taken as a sign of the opportunities, then disruptive innovation will continue to cause headaches for technology businesses from IBM, Microsoft, and even Google to all sorts of services businesses, including even eBay and Amazon.

There's more; take a look at Frank's take on IRF2008

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More info from: Frank@vecta5.com

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